Privacy Policy

Last updated: August 2026

1. Who we are

Joo Virgo is a fashion brand based in Lagos, Nigeria. We sell clothing online at joovirgo.com. For any privacy questions, contact us at joovirgofashion@gmail.com or on Instagram @Joo_Virgo.

2. What data we collect

When you place an order or create an account, we collect:

Full name, email address, and phone number
Delivery address (street, city, state)
Order history and items purchased
Account password (stored securely — we never see the plain text)

We do not collect or store your card details. All payment processing is handled by Paystack, who are PCI-DSS compliant.

3. How we use your data

To process and fulfil your orders
To send you order confirmation and delivery emails
To respond to your enquiries
To improve our website and product offerings

We do not sell your data to third parties.

4. Third-party services

We use the following trusted services to operate our store:

Supabase — secure database and authentication
Paystack — payment processing
Resend — transactional emails (order confirmations)
Vercel — website hosting and analytics (cookieless)

Each service operates under its own privacy policy and data protection standards.

5. Cookies

We use only essential cookies required for your shopping session (cart, login state). Our analytics are cookieless and do not track you across other websites.

6. Data retention

Order records are kept for up to 2 years for accounting and customer service purposes. You may request deletion of your account and personal data at any time by contacting us.

7. Your rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your account and data
Withdraw consent to marketing communications at any time

To exercise any of these rights, email us at joovirgofashion@gmail.com.

8. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised. Continued use of the site after changes constitutes acceptance of the updated policy.