Shipping & Returns
Shipping
Orders are delivered within 1–3 business days from the time your order is confirmed. Delivery fees are calculated at checkout based on your location:
- Lagos — ₦2,500
- Other states — ₦5,500
Returns
If you're not fully satisfied with your order, you may request a return within 5 days of delivery. Items must be unworn, unwashed, and in their original condition with tags attached.
To start a return, contact us on Instagram @Joo_Virgo or call +234 810 613 0865.
Return delivery costs are the customer's responsibility. This includes the cost of sending the item back to us and any re-delivery fee if a replacement is requested. We recommend using a tracked delivery service, as we cannot be held responsible for items lost in transit on return.